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  • View Mode issues

    In all the previous versions of ACDSee, both on PC and Mac, I have found that the View options work just fine. However, in Beta 5, and the previous ones as well, I cannot see any difference when I select "Fit Image", "Fit Width" or "Fit Height" as the only thing that seems to work is "Actual Size"

    I assumed that I could make a small or large picture equally fit the width of the screen or to the height of the screen but this feature in Preferences does not seem to work.

    Am I doing something wrong or is it not implemented yet please?

  • #2
    I find that large images are shrunk to 'fit' into the window, but anything smaller than the window is not expanded to 'fit'. In Ultimate (I run it in Bootcamp) the 'fit' option expands to fit as well as shrinks to fit. When is that capability planned for the Mac version?

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    • #3
      Should we expect responses in these forums?

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      • #4
        That is precisely what I am asking - why do we not have the 'expand to fit' as well as shrink to fit?

        With regard to replies, well, I complained to customer services who said that they would escalate the lack of response to questions on the forum to 'management'. That was two weeks ago and so far nobody has deigned to reply.

        It does seem pointless as a Beta user when you are encouraged to feed back when you sign up to each beta release via the forum and yet there is nobody within the company who is watching or responding to what is written. Do they actually want our feedback or not?

        As an ACDSee Mac v3 purchaser it is not encouraging to have to wade through all these beta releases and still not have a product after many months to replace it. It makes you wonder if they are actively developing the Mac product or whether they just trot out betas too keep Mac users sweet for a little bit longer with the minimum of effort.

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        • #5
          Hi JimO and tomb01,

          Thank you for your feedback. Yes, we review all feedback from Beta users but due to volume we are not able to reply to each one. Nonetheless, I assure you we value the feedback and read them all.

          We've received feedback regarding the behaviour of Fit Image in the past, for example:

          - http://forum.acdsee.com/forum/acdsee...ndard-shortcut
          - http://forum.acdsee.com/forum/acdsee...-to-fit-screen

          Although we already have this issue entered in our internal bug tracking system, I've flagged it for further review given your additional input, and will discuss with the product team.

          Best regards,
          David

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          • #6
            Originally posted by david@acd View Post
            Hi JimO and tomb01,

            Thank you for your feedback. Yes, we review all feedback from Beta users but due to volume we are not able to reply to each one. Nonetheless, I assure you we value the feedback and read them all.

            We've received feedback regarding the behaviour of Fit Image in the past, for example:

            - http://forum.acdsee.com/forum/acdsee...ndard-shortcut
            - http://forum.acdsee.com/forum/acdsee...-to-fit-screen

            Although we already have this issue entered in our internal bug tracking system, I've flagged it for further review given your additional input, and will discuss with the product team.

            Best regards,
            David
            Thanks David,

            If I may suggest, it could be worth you posting a message at the head of the Beta forum to say how you treat feedback.

            Thanks for resolving the issue for us.

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