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Garbled & Blurry Movies in Pro 9

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  • Garbled & Blurry Movies in Pro 9

    Movies were playing back fine on my Pro 9. Now after a Windows update they are garbled with blurry lines. Can someone point me in the right direction to fix?

    Thank you.

  • #2
    Anyone out there? ACD See customer service is useless.

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    • #3
      Hello Leibo,

      You can find the support video formats (and other supported file formats) of ACDSee in this list
      https://www.acdsee.com/en/support/file-formats

      I also replied to your support ticket, so you can replied the ticket with one of the sample file.


      Regards,
      James - Customer Care Team

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      • #4
        Whatever....I know the file formats. ACDsee doesn't work. I am talking to support and they are useless.

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