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MP4 Videos Not Filling Pane in Professional 2018

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  • MP4 Videos Not Filling Pane in Professional 2018

    When I play back MP4 videos in Professional 2018 the videos do not fill the entire view pane. However, all other video types do. What's the problem?

    Thanks.

  • #2
    Hi Leibo,

    Can you post a screenshot to help us understand what do you mean by "not filling the viewer pane" ? I will send you an email to your hotmail account, so you can send me one of sample video file.


    Thanks
    James - ACDSee Customer Care team

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