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What is wrong with the Export function in Ultimate 11?

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  • What is wrong with the Export function in Ultimate 11?

    Why the Resolution is not saved correctly?

    Choosing in View mode an RAW image recently adjusted in Develop mode I select:
    1. File/Export
    2.Format:
    >File format TIFF
    >Pixel format: 8-bit color.
    >Color space: (selected)
    >Adobe Rgb
    Output size
    >Resolution: 96 pixels/inch
    3. Export

    The resulted image has a 72 pixels/Inch resolution instead of 96.

    What is wrong? Is it me or the program?
    Last edited by AAM; 09-23-2017, 06:06 PM.

  • #2
    I tried our presets and got the expected results (i.e. 96dpi is there)
    ​Not sure why you are seeing inconsistencies. Did you save the preset before exporting?

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    • #3
      I FOUND THE BUG!!!!

      The problem occurs when the Metadata/Preserve Metadata Box is unchecked.

      It is the same in Ultimate 10.

      Please ACDSee, fix the bug....
      Last edited by AAM; 09-24-2017, 10:00 AM.

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      • #4
        This feature exists at least since AC pro v8.

        Meta data of a master file:
        Code:
        >exiftool -xresolution -yresolution -g5 "master.jpg"
        ---- JPEG-APP0-JFIF ----
        X Resolution                    : 1
        Y Resolution                    : 1
        ---- JPEG-APP1-IFD0 ----
        X Resolution                    : 96
        Y Resolution                    : 96
        ---- JPEG-APP1-XMP ----
        X Resolution                    : 96
        Y Resolution                    : 96
        After export with resolution set to 300 dpi and with meta data:
        Code:
        >exiftool -xresolution -yresolution -g5 "export_with_metas.jpg"
        ---- JPEG-APP0-JFIF ----
        X Resolution                    : 1
        Y Resolution                    : 1
        ---- JPEG-APP1-IFD0 ----
        X Resolution                    : 300
        Y Resolution                    : 300
        ---- JPEG-APP1-XMP ----
        X Resolution                    : 300
        Y Resolution                    : 300
        After export resolution set to 300 dpi and without meta data :
        Code:
        >exiftool -xresolution -yresolution -g5 "export_without_metas.jpg"
        ---- JPEG-APP0-JFIF ----
        X Resolution                    : 1
        Y Resolution                    : 1
        ---- JPEG-APP1-IFD0 ----
        X Resolution                    : 72
        Y Resolution                    : 72
        Since years we always export with all meta data and use a small set of batches to filter and update the meta data. This is inherent part of our publishing process.

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        • #5
          Originally posted by Emil View Post
          Since years we always export with all meta data and use a small set of batches to filter and update the meta data. This is inherent part of our publishing process.
          I actually do not understand what you want to say but:
          1. If you need the Metadata/Preserve Metadata Box checked, then you must not allow the user tu uncheck it. This is not a bug but a bad design of the user interface.
          2. If you do not need the Metadata/Preserve Metadata Box checked, then you must fix it. This is a bug

          Why would you want to allow the user to set the resolution in one place and override such instruction in other? If I want 96dpi with no Metadata and your interface shows such options, I expect this result, What is the reason to make another thing? This is weird.
          Last edited by AAM; 09-25-2017, 05:28 PM.

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          • #6
            The post was addressed to the developers with tongue in cheek. The behaviour you describe indeed seems to be a bug but I can't fix.

            On the other hand it only appears if you tell AC to not include any meta data. But resolution is nothing else but meta data. Including a resolution of 72 dpi might be a bug but setting it to 300 dpi and and switching AC to not include meta data is nonsense too. I'm also not sure if an exported jpg w/o any resultion is a valid file.

            Last edited by Emil; 09-26-2017, 01:19 AM.

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