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Can't Get the Catalog Feature To Work

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  • Can't Get the Catalog Feature To Work

    Every time I try to catalog my photos, the program runs for a short time, then exits without any warning or error. Obviously you cannot re-create my computer and drive setup to attempt to find the bug.

    I was a programmer for more than 40 years (Assembly Language, C, C++, C#), so I may be able to help you guys. If you can send me a debug version of the program, perhaps I can assist in re-creating the bug for you.

  • #2
    Hello Nick McCamy,

    Sorry to learn that catalog feature does not work for you. I will send an email from our support system to your gmail account, requesting for the crash reports to help us diagnose the problem.



    Thanks
    James
    ACDSee Customer Care



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