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Crashes when in Manage section - accessing a folder with PNG files

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  • Crashes when in Manage section - accessing a folder with PNG files

    ACDSee Beta quit unexpectedly - I have quite a few Crash Reports
    After a few checks I realised that it was the PNG files that was crashing the program.
    After moving the PNG files to a separate folder (using finder) no more crashes occured (unless I tried accessing that folder containing PNGs)
    These PNG files were created using either Preview or Affinity Photo
    I don't know if it makes any difference but these files are on a USB drive.

    Heres the crash report...
    Process: ACDSee Beta [3152]
    Path: /Applications/ACDSee Beta
    Identifier: com.ACDSystems.ACDSeePhotoStudio
    Version: 4.0 (564)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: ACDSee Beta [3152]
    User ID: 501

    Date/Time: 2017-11-02 22:58:59.629 +0000
    OS Version: Mac OS X 10.13.1 (17B48)
    Report Version: 12
    Anonymous UUID: E4BBE934-C522-2191-C591-47628283BBE9

    Sleep/Wake UUID: C6B22676-D169-42FE-B4B3-9D7F99EBA8D4

    Time Awake Since Boot: 52000 seconds
    Time Since Wake: 350 seconds

    System Integrity Protection: enabled

    Crashed Thread: 14 Dispatch queue: NSManagedObjectContext 0x6040001fae00

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [0]

    VM Regions Near 0:
    __TEXT 000000010d9c7000-000000010e284000 [ 8948K] r-x/rwx SM=COW /Applications/ACDSee Beta

  • #2
    Heres one of the photos that crash the program...
    This image was created from a 4K video playing in Quicktime - SHIFT CMD 4
    Maybe its screenshot images that are making it crash? I have many crash reports
    Last edited by Spikeypoo; 11-02-2017, 04:49 PM.


    • #3
      Hi Spikeypoo,

      Thank you for your feedback and your sample image. I confirm I'm able to reproduce the crash with your sample image.
      I've logged this issue in our internal bug tracking system.

      Best regards,


      • #4
        this one will crash ACDSee Beta 8