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  • Tristan H
    replied
    Hi Paddy,

    Welcome to the ACDSee forums! For live instruction, we have online workshops where you can ask the host questions. The workshops also include demos of particular features in Photo Studio. You can find more detail about upcoming workshops and sign up for them here: https://www.acdsee.com/en/workshop. Workshops are usually about a single mode or function of Photo Studio though, so if the workshop is on a component in Edit mode, you might not find a lot of help for questions about Manage mode.

    Our YouTube channel also has some playlists of introductory videos that should help you get started: https://www.youtube.com/c/ACDSeePhotoStudio/playlists. I would recommend starting with the "ACDSee Photo Studio for Beginners: Part 1" playlist as well as the Manage video in the Workshop playlist.

    Asking specific questions on this forum can also be a good way to get specific information that the tutorial videos don't cover.

    Thanks,
    Tristan H.
    ACD Systems

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  • Paddy
    replied
    Tristan....brand new user and struggling with file management between computer, external drive, one drive and Windows 10. Are there members who offer tutoring lessons? Happy to pay but I need a bit of live coaching. I am starting to organize 25,000 family photos and don't want to screw it up. Any recommendations of savy members who might do this would be appreciated.

    Leave a comment:


  • Grimper
    replied
    ok, thanks - the face detection is the one thing I didn't do. I'll give it a shot - thanks!

    Leave a comment:


  • Tristan H
    replied
    Hi Keith,

    If you haven't already, try opening Tools > Options > ACDSee Indexer, and unchecking the "Include Microsoft OneDrive" option. Also, if there are currently items in your Face Detection queue, please click Tools > Face Detection > Clear Queue. I think that should take care of everything that could automatically access files in your OneDrive.

    Because of the way OneDrive handles files that are only saved online, if ACDSee scans online files in OneDrive, it will cause OneDrive to download the file to disk and notify you. The notification is a little misleading in that ACDSee isn't downloading anything, it's just trying to scan files that the file system has told it exist. The downloaded files are placed in your OneDrive and neither ACDSee nor OneDrive itself will move them elsewhere. The only way to avoid this situation is to prevent ACDSee from scanning OneDrive files in the first place, by avoiding browsing or searching within that folder and by stopping automatic mechanisms like Indexer from browsing it either.

    Thanks,
    Tristan H.
    ACD Systems

    Leave a comment:


  • Grimper
    started a topic OneDrive question

    OneDrive question

    I am continually getting the notification ""ACDSeeHome2020 is downloading from OneDrive". I don't want it downloading from OneDrive, and I've turned off every (I think!) option that has anything to do with OneDrive in the Tools/Settings section.

    Any thoughts on (1) what ACDSee is doing, and (2) where the heck it's putting these pictures?

    Keith
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