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How long does it take for me to cancel my 365 plan?

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  • How long does it take for me to cancel my 365 plan?

    I emailed support a ticket yesterday but they have not responded to me yet.

  • #2
    Hi Hexlord,

    We have not received your support ticket yet, so I have just created a support ticket and send to your gmail account. Please confirm your request to cancel the plan in your reply and I will then proceed.

    We reply customer service related support ticket within in one or two business days. Please note that our office hour is from 8:00 am to 4:00 pm pacific standard time.

    You can also chat or call our customer service for this request to be addressed right away.
    https://www.acdsee.com/en/support/




    Thanks
    James
    Customer Care Team



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    • #3
      Hi James, noted. I have replied to your email just now.... it's strange why the support ticket was not created earlier.

      Thank you again for your assistance.

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