How long does it take for me to cancel my 365 plan?

[Hexlord]

I emailed support a ticket yesterday but they have not responded to me yet.

[James W-]

Hi Hexlord,

We have not received your support ticket yet, so I have just created a support ticket and send to your gmail account. Please confirm your request to cancel the plan in your reply and I will then proceed.

We reply customer service related support ticket within in one or two business days. Please note that our office hour is from 8:00 am to 4:00 pm pacific standard time.

You can also chat or call our customer service for this request to be addressed right away.
https://www.acdsee.com/en/support/




Thanks
James
Customer Care Team

[Hexlord]

Hi James, noted. I have replied to your email just now.... it's strange why the support ticket was not created earlier.

Thank you again for your assistance.