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Problems importing Canon CR3 RAW files

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  • Problems importing Canon CR3 RAW files

    I'm having a problem with ACDSee for iPhone and ACDSee Mobile Sync. Both apps seem to ignore Canon CR3 RAW files from my Canon EOS RP. I shoot RAW+JPEG on all of my cameras. Mobile Sync works perfectly with my Sony cameras, importing both the RAW and the JPEG files, however for the Canon files both apps only recognize the JPEG files. I have a workaround, but it's not ideal. Has anyone else seen this issue?
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