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  • Cannot access to help nor release notes...

    Hi,

    When I try to open the Help or Release notes, I get the following error message:
    "The application “Firefox.app” is not open anymore."

    What can I do?

    Running Photo Studio 6.2.1681 for Mac and Firefox 81.0.1, on macOS 10.15.6
    Last edited by chibiberu; 10-07-2020, 09:13 AM.

  • #2
    Hi chibiberu,

    I think Firefox might be stuck. Please try a Force Quit of Firefox and then you should be able to access the Help and Release Notes (they are webpages which open in your web browser). This article has details.

    Regards,
    David

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