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Problem with "View" and "Develop" feature combined with keyword

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  • Problem with "View" and "Develop" feature combined with keyword

    I just found this bug:
    • I selected a folder in the folder pane (i.e. Trip to Rockies - Aug2019)
    • Then I clicked on a specific keyword in the "Organize" pane (i.e. Calendar-2020). This presented me with the specific pictures I was looking for.
    • Now I selected one picture and wanted to go to the View window so I could better see the picture. However, both VIEW and DEVELOP seem to be blocked at this point.

    Here is the screen Video to show the issue: https://www.dropbox.com/s/q37lwiiy0f...10-22.mp4?dl=0


  • #2
    Hi Tahunga,

    Thank you for your feedback. Some questions:
    1) Is that image located on a removable drive?
    2) Previously, did you try to view that image in View or Develop mode and see an "Offline Volumes" dialog, indicating that the removable drive was not connected?

    Regards,
    David

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    • #3
      Hi David,
      I don't know what happened to my responses yesterday ..... they simply "did not make it". So here goes once more:

      Yes, all the images in question are on a removable drive. However, since that particular removable drive is my main picture library, it is visible to ACDSee. I can see all pictures on it in all three modes (i.e. Manage, View, Develop).

      Today I did some more tests:
      • While I was looking at the content of a folder in the Manage mode, I clicked on a keyword row in the organize pane. All the pictures in my library with that specific keyword showed up (still in the Manage mode). However, once the resulting pictures were shown I could not select either the View or the Develop mode.
      • Next: I selected the Month of May in the Calendar option of the Organize pane. There were ten pictures in that month. I selected one and actually could move from the Manage mode to View and then to Develop mode.
      • Next: I selected the row for "Rating 4" in the Organize pane. I selected one of the pictures shown to me and actually could move from the Manage mode to View and then to Develop mode.
      • Next: I selected one Category in the Category option of the Organize pane. Then I selected one of the pictures presented to me and tried to move to the View mode. But that did not work in one of the Categories, but did work in another !!!!

      Bottom Line:
      • Once a keyword was used to select pictures I could no longer open the found pictures in either the View or the Develop mode.
      • Once a Category was selected it depended on that particular category whether I could move on to the View or Develop mode.


      Weird is my word for this.

      Comment


      • #4
        Just for the record: This bug seems to still exist in Version 6 !!!

        Comment


        • #5
          Hi Tahunga,

          Thank you for the update. Can we try the following:

          1) Select the Category or Keyword that contains images that can't be taken to View mode. Now right-click the image and Show in Finder. Can the image be shown in Finder? Note if the image cannot be found on your filesystem, then it cannot be shown in View/Develop mode. Note ACDSee keeps lightweight thumbnails in its database but does not keep a copy of the file itself.

          2) Select the Category or Keyword that contains images that can't be taken to View mode. Now give an image a temporary Rating of 4, and then select Rating 4 in the Organize pane. Is the image returned? Can it now be taken to View mode?

          Regards,
          David

          Comment


          • #6
            Hi David,

            Please remember that I am now on ACDSee Photo Studio for Mac V6, and since I filed this bug report also worked a lot on my picture libraries. So things have changed somewhat:
            1. Your step 1.
              1. When I now click on a specific category in the "Organize" pane (i.e. Calendar-2020) my 59 pictures which used to be part of that category all show up in the Manage window. But as you guessed, I can no longer see them in the Finder, as they used to be in a specific Folder which contained these pictures and I deleted the folder in the meantime. So ACDSee is right not to allow me Full View and/or Develop access to these pictures. However:
                1. Why does ACDSee show them even when neither they, or the folder they were in no longer exists?
                2. Why does it show the "Embed Pending" icon on each of the 59 images? The help text tells me "Embed Pending - Appears if the file has ACDSee Metadata stored in the ACDSee database that has not yet been written to the file." It will never be written to the file in this case, as the file no longer exists.
              2. When I click on a specific Keyword. In this case I clicked on "Mushroom" and ACDSee shows me 153 pictures of mushrooms, all of which do have that keyword. Many of the pictures used to be in a folder called "Trip to Rockies - Aug2019KC-Pix". This folder contained all the pictures my wife took. The rest lived in a folder called "Trip to Rockies - Aug2019". But in the meantime I have merged my wife's pictures into the folder "Trip to Rockies - Aug2019" and then moved that folder into a different folder as a sub-folder. In short, all thes 153 pictures have a new home, and so ACDSee can't seem to find them. What's different from the situation in point `1 above:
                1. None of the 153 pictures show the "Embed Pending" icon. Why not? If the same logic applies as for the pictures in point 1 then the "Embed Pending" icon should also be shown.
            2. Your step 2:
              1. I did give one of the pictures with a keyword "Mushroom" a rating of 1 because I have very few pictures with that Rating. And when I now look for all pictures with Rating 1 I can see my "Mushroom picture". But I still can not take it to full VIEW or DEVELOP mode.
              2. An additional observation: When I select the keyword, the menu line which shows the Manage/View/Develop mode can not be seen. To try and take a picture to the View or Develop mode I have to use the top Menu VIEW>DEVELOP Mode or VIEW>VIEW mode.
            Bottom Line: I kind of understand what's happening. The pictures have been moved, and therefore ACDSee can't find them anymore. Or at least needs to update them. But that update does not seem to happen automatically. Do I need to initiate it by using some kind of a "Rebuild or Fix DB" command?

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