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Embed metadata into a png file crashes ACDSee

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  • Embed metadata into a png file crashes ACDSee

    ACDSee Photo Studio 6 crashes while attempting to embed metadata into a png file.
    But ACDSee reads IPTC metadata written by Photo Mechanic 5 into the same files.

    OS X High Sierra 10.13.6

    ACDSee version 6.0.1484

    Anyone else has this issue? Any fix for it? Thanks in advance.

  • #2
    Hi alexP,

    Thank you for your feedback. May I ask some questions:

    1) How was the png file created?
    2) Are all png files affected, or only certain ones?
    3) What metadata are you embedding?
    4) Are all metadata properties affected, or only certain ones?
    5) Could you share the crash report?

    Regards,
    David

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    • #3
      Hi David,
      • All png files are screenshots created in iMac, OS X El Capitan.
      • OS X High Sierra 10.13.6
        • Several keywords were embedded in each file using Photo Mechanic 5.
        • ACDSee reads these embedded keywords.
        • A category for png files was assigned in ACDSee.
        • ACDSee crashes when trying to embed metadata (assigned category) in png files.

      Thanks for your assistance.
      Last edited by alexP; 12-11-2019, 08:19 PM.

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