Photo Studio 9 Crash at start on MacOS Sonoma

[Wizard]

Dear all,

ACDSee Photo Studio 9 crashes repeatingly at startup on MacOS Sonoma 14.0 Beta (23A5328b). Any updates to tackle this issue in the making? See attached crash dump.

Thanks for any advice or update.

BR

[NomadicTodd]

I'm experiencing the same thing, sent crash dump to Apple.

[david@acd]

Hi,

Thank you for these reports. We're aware of this crash on macOS 14 beta. Beta releases are fluid and we're continuing to monitor the situation.

Regards,
David

[raythompsongtn]

I am having the same issue. Version 9 will not run on MacOS Sonoma in the current beta. Version 8 will run just fine.

[aealden]

This is disapointing, sonoma has been out on beta for a year now and it releases next week. The beta is now essentially the release version so why doesnt it work??

Had to go back to bridge :-(

[mcosgrove]

Hello,

An update to ACDSee Mac 9 will be released on September 26, 2023 to address the issues on macOS 14.

All the best,
Mark

[let3]

Great - thanks for letting us know Mark!

[ackmanx]

Hello,

An update to ACDSee Mac 9 will be released on September 26, 2023 to address the issues on macOS 14.

All the best,
Mark

Will it update automatically? I just started my trial today so haven't yet been able to open the app.

[Wizard]

I second this question. Since ACDSee won't start - will we have to download the new version tomorrow and re-install it?