While this "issue" was the result of user error, (which this user is blaming on lack of sleep), I did learn that if you call sales and complain, suddenly the help desk is able to get to your ticket.
M
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Hi,
I sent this to support on 4/28, but I haven't heard back so thought I'd try here.
It you look at the screen capture, you'll see that the ratings colors and my assigned names are gone.
I added 'new' ratings to two pic's that already had ratings before the upgrade.
Note assigned 'new' rating always shows, whether item is selected/mouse-hovered, or not.
Note that mouse hover shows original rating with correct color, and new rating.
I can only filter by 'new' rating, which does not pick up pictures that were rated before the upgrade.
Any ideas?
Thanks,
Mark
M
------------------------------------------------------
Hi,
I sent this to support on 4/28, but I haven't heard back so thought I'd try here.
It you look at the screen capture, you'll see that the ratings colors and my assigned names are gone.
I added 'new' ratings to two pic's that already had ratings before the upgrade.
Note assigned 'new' rating always shows, whether item is selected/mouse-hovered, or not.
Note that mouse hover shows original rating with correct color, and new rating.
I can only filter by 'new' rating, which does not pick up pictures that were rated before the upgrade.
Any ideas?
Thanks,
Mark