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Unable to enter category data in ACDsee Ultimate 10

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  • Unable to enter category data in ACDsee Ultimate 10

    I have been using ACDSee for several years and have over 60,000 mostly categorized photos. Recently I have not been able to enter any category information for newly added photos. A click on any category is just ignored. This occurs with photos from three different cameras. Strangely, I can still edit the category information for older photos in my database. Does anyone have any ideas how to fix this problem?

  • #2
    Some time ago a number of users reported similar problems:

    Try database optimization. Please post back if this helps, thanx.
    Last edited by Emil; 07-24-2018, 01:23 AM.


    • #3
      Database optimization did not help. I finally fixed by making sure I had metadata embedded, creating a new database, and then cataloging files in the new database. It ran for hours cataloging the files in the new database, but it did resolve the problem. Thanks to ACDSee tech support for the solution.