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Can Anyone Explain why I am getting Mouse lagging with 2020?

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  • Can Anyone Explain why I am getting Mouse lagging with 2020?

    I have verified it several times. When I launch ACDsee 2020, I am getting a lot of hesitation and lagging in my mouse movements - not only in ACDsee, but my browser as well. When I shut ACDsee down the problem goes away. I've reverted back to 2018 forthat and SOOOO SLOW loading times and switching between edit and manage. Is it possible the facial recognition stuff is causing alot of these issues? Is there some way to shut it off completely?

  • #2
    Hi sfriedman39,

    If the mouse lag only occurs while in Manage mode, then Face Detection could be responsible. You can try disabling it in the main app from Tools > Options > Face Detection > "Automatically detect faces in images", and see if that helps with the mouse lag. However, I doubt it will have any effect on the startup or mode switch times.

    Thanks,
    Tristan H.
    ACD Systems

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