tif files won't work

[Greyfox]

I'm using Build 2922 from 2022-04-13. The faulty image shown is page 3, page 1 seems OK.

I'm also on Build 2922 but I don't get your color change here on page 3



But page 4 is upside down in both the page view and the main view



and page 6 is a completely different color.



When I open the TIFF in GIMP it give a choice of opening it as multi-layer or multi image.
If I choose multi-image it opens the 6 pages as tabs and when I select a tab it shows the Page name as a layer name.

So:
With Tab 1 selected, the single later is named Page 4
With Tab 2 selected, the single later is named Page 3 (and is upside down
With Tab 3 selected, the single later is named Page 2
With Tab 4 selected, the single later is named Page 1
With Tab 5 selected, the single later is named Background
With Tab 6 selected the single layer is named Multi_page (and that is the one with the black background).

and if I open it and choose to have it open as multi-layer this is what I get


Maybe just a tad confusing.

[AliGW]

Yes - I was just confirming the findings/expected behaviour, really.

[Greyfox]

Ultimate 2022 Build 2922

If I load Hector's into Edit, I get just one page. It won't open in Develop mode.

That is correct. ACDSee Ultimate only really supports viewing Multipage TIFF's in View Mode.

It doesn't support multi-page or multi-layer TIFF's at all in Develop mode.
By default Edit mode will open the TIFF as a single page (first page) only, however as Emil has mentioned, if you open the TIFF in View mode, select a different page and then switch to Edit mode, Edit will open that page only.

[AliGW]

Ultimate 2022 Build 2922

If I load Hector's into Edit, I get just one page. It won't open in Develop mode.

[Emil]

The colors here in U2022 v15.1 build 2022 View Mode seem OK here

I'm using Build 2922 from 2022-04-13. The faulty image shown is page 3, page 1 seems OK.

[hectorsm]

From the 15.1 2922 changelog:

My Tiffs are displaying correctly in View mode (two pages), so the specific issue motioned in the release notes was not affecting me. It looks like maybe there were certain Tiffs that did not display correctly in View mode for some people. The issue that OP brought up was related to the Developer mode which is the same issue I have.

I'll be using DNG exports from now on, that should hopefully solve the issue.

thanks!

Hector

[hectorsm]

The download is a two page TIFF. Opens OK in ACDSee Ultimate 2022 View mode - see screen shot below.
It also opens a a single page 4016 x 6016 x 48 bit single page TIFF in U2022's Edit mode.

Strangely whilst it only opens as a single page TIFF in Edit mode, if I export it from there without making any changes as a TIFF, the exported TIFF remains as two page, however if I make a change, the exported TIFF becomes a single page that can be opened in Develop Mode.

I've noticed the same thing too. Maybe the tiff is "flattened" when it get saved. But, I'm not really sure what's going behind the scenes.

DNG might be a better way to go. I'll be giving that a try the next time I need to do an external edit. It only about 5-10% of my total file edits anyway.

Thanks!

Hector

[AliGW]

From the 15.1 2922 changelog:

!! Fixed an issue that prevented certain multipage .tif files from displaying all pages in View mode.

[Greyfox]

View mode with multipage TIFF seems broken to me:

The colors here in U2022 v15.1 build 2022 View Mode seem OK here


I wonder whether it might be something with the German version ?

[Emil]

View mode with multipage TIFF seems broken to me:

ACv8 vs ACv15:



Try attached sample.

After switching to edit mode in v15 the colours seem correct to me. Just select the page you want and switch to edit mode.
Switching to develop mode of course isn't possible. AC never supported developing multipage TIFF.

[Greyfox]

Here's a download link from Filemail. I checked and It's not read only.

The download is a two page TIFF. Opens OK in ACDSee Ultimate 2022 View mode - see screen shot below.
It also opens a a single page 4016 x 6016 x 48 bit single page TIFF in U2022's Edit mode.

Strangely whilst it only opens as a single page TIFF in Edit mode, if I export it from there without making any changes as a TIFF, the exported TIFF remains as two page, however if I make a change, the exported TIFF becomes a single page that can be opened in Develop Mode.

[hectorsm]

I see no mention of the possibility that the file is set/seen as Read Only. Check file properties, the first thing I would do if it were me. If you could provide the file that would be helpful.

Here's a download link from Filemail. I checked and It's not read only.

https://www.filemail.com/d/djgyzhhmcfunonj

thanks,

Hector

[Regor250]

I see no mention of the possibility that the file is set/seen as Read Only. Check file properties, the first thing I would do if it were me. If you could provide the file that would be helpful.

[hectorsm]

Just wanted to post this "solution" for the benefit of anyone who might be having the same issue.

Someone in the DXO forum suggested that I export to a linear DNG my PL5 raw edits. That seems to work well. I have not fully tested everything yet, so far, I'm not having any issues and it reduces the steps in my workflow. Therefore, all I have to do from now on, is to make sure I export everything from another software as a DNG file before importing it into ACDSee. I think most software packages out there will support DNG.

I have not gotten a formal response from DXO yet regarding the Tiff exports, but that does not matter much at this point.

Thanks to everyone for providing feedback on this!

Hector

[hectorsm]

I've contacted DXO support about getting a single page Tiff exported. I'm just curious to know what they have to say.

Hector