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  • Webp

    acdsee ultimate 2022, windows 11 fully up to date
    Every app I own opens webp files fine, but not acdsee. I read an earlier post that said this only applies to animated webp, but that's not true with mine, it won't open any. Any help?

  • #2

    Hi jeromer,

    We could not reproduce the problem. In ACDSee Ultimate 2022, regular webp files are shown in both Windows 11 and Windows 10. Could you send us a couple of your webp files to let us look into this?

    I will send you a support ticket to follow up, and you can reply to that email with the attached sample files.




    Regards
    James

    ACDSee customer care

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