Webp

[jeromer]

acdsee ultimate 2022, windows 11 fully up to date
Every app I own opens webp files fine, but not acdsee. I read an earlier post that said this only applies to animated webp, but that's not true with mine, it won't open any. Any help?

[James W-]

Hi jeromer,

We could not reproduce the problem. In ACDSee Ultimate 2022, regular webp files are shown in both Windows 11 and Windows 10. Could you send us a couple of your webp files to let us look into this?

I will send you a support ticket to follow up, and you can reply to that email with the attached sample files.




Regards
James

ACDSee customer care