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Upgraded to Ultimate 2023 and it is constantly crashing!

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  • Upgraded to Ultimate 2023 and it is constantly crashing!

    Upgraded to Ultimate 2023 and it is constantly crashing! Buggy version?

  • #2
    This is error message before crash.

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    • #3
      Originally posted by mikestuart View Post
      Upgraded to Ultimate 2023 and it is constantly crashing! Buggy version?
      More likely a local issue. I suggest you raise a support request at https://www.acdsee.com/en/support/form/

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      • #4
        Definitely not a buggy version - there'd have been a lot more reports like this if it were, and yours is the only one. Have you tried repairing the installation? As Greyfox has said, this may well be one for support to deal with.

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        • #5
          ACDSee Photo Studio Ultimate 2023 has been VERY stable for me. Not helpful, I know.

          To me, that error code looks like a corrupt file, either an ACDSee file that got corrupted during download, or a Windows file, that got corrupted. What I would do is u​​​​​Uninstall ACDSee and then reinstall it. Oftentimes, that will fix the issue because errors in downloads are extremely common in an era where programs don't come on media any more.

          If that doesn't work, I would contact Microsoft to see if they can help you identify the corrupt file.

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