Producing failed

[JF4b10]

Hello, i have a problem with the message "Video production failed", I used mp4 video and mp3 audio, I more 64 Gb in space in drive and everything looks ok, I include an image of detailed settings,


Really would appreciate any help, Jose Esquivel

[Dylan L]

Hi JF4b10,

Could you please answer the following questions:

• What are your computer specs?
• Do you have hardware acceleration enabled? (Go to Tools > Options > Advanced.) If it is enaled, what hardware are you using?
• When you go to Produce and Share, what is your Output Type? (IE Common Format, Share to Youtube, Share to Vimeo)

Thanks,

Dylan L.
ACD Systems

[JF4b10]

Hi JF4b10,

Could you please answer the following questions:

• What are your computer specs?
• Do you have hardware acceleration enabled? (Go to Tools > Options > Advanced.) If it is enaled, what hardware are you using?
• When you go to Produce and Share, what is your Output Type? (IE Common Format, Share to Youtube, Share to Vimeo)

Thanks,

Dylan L.
ACD Systems

Disable hardware acceleration worked, thanks