Announcement

Collapse
No announcement yet.

support for Japanese characters

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • support for Japanese characters

    How can I get Acdsee to recognise files/folders with japanese characters? Currently, it won't open them

    Thanks

  • #2
    Are those unicode Japanese characters? or are they showing up as question marks or random codes? If they are unicode, it should not be a problem in ACDSee. If they were created a long time ago on an old system like Windows XP, there could be a chance that the characters are not unicode. In that case, depending on your Windows systems, you will need to set the "Language for non-unicode programs" to Japanese in your operating system. In Windows 10, it is located in Control Panel | Region | Administrative | Change System Locale. See if that work for you. If not, please upload a sample and see if anyone else can help you out.

    Comment


    • #3
      Originally posted by Ben_H View Post
      Are those unicode Japanese characters? or are they showing up as question marks or random codes? If they are unicode, it should not be a problem in ACDSee. If they were created a long time ago on an old system like Windows XP, there could be a chance that the characters are not unicode. In that case, depending on your Windows systems, you will need to set the "Language for non-unicode programs" to Japanese in your operating system. In Windows 10, it is located in Control Panel | Region | Administrative | Change System Locale. See if that work for you. If not, please upload a sample and see if anyone else can help you out.
      Thanks. I am afraid I don't know what unicode means. All I know is that in windows file manager, the Japanese characters display as Japanese characters, but when I look at the folders/files in Acdsee they appear as question marks and can't be opened.

      I am using Win7, but I am not sure what system the files were created in as I didn't create them

      I am using acdsee version 3.1
      Last edited by StuartT; 09-12-2016, 04:08 AM.

      Comment


      • #4
        ACDSee 3.1, that was probably released in the Windows 98 era (the latest released is version 19), so it might not support foreign characters. What I can suggest is to set the "Language for non-unicode programs" to Japanese in Windows 7 and try again. Or download the latest trial of ACDSee 19 and see if it works for you.

        Win7 | Control Panel | Clock, Language and Region | Region and Language | Administrative | Change system locale to Japanese.

        Comment


        • #5
          Originally posted by Ben_H View Post
          ACDSee 3.1, that was probably released in the Windows 98 era (the latest released is version 19), so it might not support foreign characters. What I can suggest is to set the "Language for non-unicode programs" to Japanese in Windows 7 and try again. Or download the latest trial of ACDSee 19 and see if it works for you.

          Win7 | Control Panel | Clock, Language and Region | Region and Language | Administrative | Change system locale to Japanese.
          ok thanks. I'll give that a try

          Comment

          Working...
          X