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ACDSee 2019 can't see its own embedded metadata after file move or folder rename

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  • Emil
    replied
    Indeed, some fonts may be resized, but not the important ones :-) Read this.

    Leave a comment:


  • Tristan H
    replied
    Hi GraceJ,

    I don't believe there is a way to increase the font size of the Folders pane, but there is a way to add a bit more spacing between each row of text. Under Tools > Options > Manage Mode, there is a "Display Density" option. Changing the setting to "Comfortable" will add some extra room. Not a lot but it might be helpful.

    If you find drag and drop difficult, there are also several other methods to move folders. You can select a folder in the main view and press CTRL + X, then go to the destination folder and press CTRL + V. You can also right click a folder and click Cut, then go to the destination folder, right click in the empty area of the main view, and click Paste. Finally, in the right click menu there is also a "Move to Folder" command that will open a folder picker. This is a little more work, but allows you to stay in the original folder instead of navigating to the destination folder and back. All of these commands will also work in the Folders pane.

    Thanks,
    Tristan H.
    ACD Systems

    Leave a comment:


  • GraceJ
    replied
    Originally posted by GusPanella View Post
    The process of moving within ACD is the same (or at least very similar) to Win10. Cut/copy/paste or drag/drop is generally seen as easy for many, but I guess we all have our own preferences.
    Drag 'n' drop would be easy if the folder list on the left side were bigger, or if I could open two folders at the same time and drag from one to the other. It's tricky to drag a folder from the folder window to the folder listing without it ending up in the wrong place. Dragging within the folder listing is even worse. If there's a way to increase the font size for the folder listing, I sure haven't found it.

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  • GusPanella
    replied
    The process of moving within ACD is the same (or at least very similar) to Win10. Cut/copy/paste or drag/drop is generally seen as easy for many, but I guess we all have our own preferences.

    Leave a comment:


  • GraceJ
    replied
    Originally posted by GusPanella View Post
    For what it is worth, when using ACD as a DAM (Digitial Asset Management), it is important to dedicate yourself to using ACD to move the files that you are managing.

    In case it helps, after selecting multiple files or multiple folders (or both), you can drag/drop or cut/paste into different folders with ease.
    I understand now that the files have to be moved within ACDSee. I will argue that the folders can be moved "with ease", which is why I was wanting to do it outside of ACDSee. Moving a folder within ACDSee is tricky at best.

    Leave a comment:


  • Emil
    replied
    Originally posted by Tristan H View Post
    The Manage mode browse process deliberately does not check the files for embedded categories, keywords, and certain other metadata, to avoid polluting your database with database information you might not have wanted.
    I can't follow, since implementation of IPTC data in AC the db gets "polluted" with that data anyway in manage mode. Imho Excluded Folders are a better option. They are easy to understand, quickly set up and even may be used after the db was polluted. However Excluded Folders would benefit from enhanced options. E.g: 'Exclude everything but drive C: and D:.
    Last edited by Emil; 09-17-2019, 11:29 AM.

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  • GusPanella
    replied
    For what it is worth, when using ACD as a DAM (Digitial Asset Management), it is important to dedicate yourself to using ACD to move the files that you are managing.

    In case it helps, after selecting multiple files or multiple folders (or both), you can drag/drop or cut/paste into different folders with ease.

    Leave a comment:


  • Tristan H
    replied
    Hi GraceJ,

    When you move files or folders outside of ACDSee, ACDSee's database must treat them as totally new files. There is no practical way for ACDSee to recognize that files or folders have been moved from another application. This also means that the database will still contain records for the files at their previous location ("orphaned" files). This can add unnecessary complications to database lookups such as searching and Photos mode. For these reasons, we always recommend that you move files within ACDSee.

    If you do move files outside of ACDSee, try using "Tools > Database > Catalog Files" on the new folder. The Manage mode browse process deliberately does not check the files for embedded categories, keywords, and certain other metadata, to avoid polluting your database with database information you might not have wanted. However, Catalog Files has a "Import ACDSee organizing information" that will import this metadata.

    Thanks,
    Tristan H.
    ACD Systems

    Leave a comment:


  • GraceJ
    replied
    UPDATE: I tried moving the files back to the temporary folder, and suddenly, ACDSee can see the metadata again! I tried moving a subfolder from within ACDSee, and it was still able to see them. However, moving folders from within ACDSee is far too cumbersome, especially since they have to be moved one at a time. There HAS to be a better way!

    Leave a comment:


  • ACDSee 2019 can't see its own embedded metadata after file move or folder rename

    I spent the better part of the day today adding categories and keywords to my image files. I made sure to embed all of the metadata using the tool in ACDSee, and then I visually checked several files and confirmed that it had, in fact, been embedded. Then I moved the subfolders from the temporary folder to a permanent folder (using Windows Explorer). Suddenly, ACDSee can no longer see any of the metadata, including a few sidecar files, even though I can visually see that the metadata is still embedded in the image files. and the sidecar files are still in the folders with their respective image files.

    At first, I thought the metadata had been deleted when I moved the files. It's actually still there, but now ACDSee can no longer see it. I've tried refreshing the file/folder view in the Manage tab as well as closing and reopening ACDSee, all to no avail. This is extremely frustrating, as being able to use the metadata as search criteria for my files is the only reason I bought ACDSee.

    What gives?
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