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Why does it crash all the time?

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  • stolzy
    replied
    There's not particular patter. Sometimes it just stopped working. Now it won't even start!
    As soon as I try and start it the icon bounces a few times and then stops. it won't even force quit. i have to restart the Mac to get rid of it.

    I don't recall any software that won't force quit!

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  • david@acd
    replied
    Hi stolzy,

    Thank you for your feedback.
    Could you share your steps that lead up to the crash? With more detail, I can work with the development team to help resolve the problem.

    Also, as a 5.1 user, you may wish to update to the latest version of ACDSee 5 (5.3.1401). The update is free and every release includes stability improvements so I recommend doing this.
    You can get the update via the in-app Check for Updates command, or directly from the website:

    https://acdid.acdsee.com/support/photo-studio-mac-5


    Regards,
    David

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  • GusPanella
    replied
    you may want to try the specific Mac forum
    https://forum.acdsee.com/forum/main-...dio-for-mac-aa

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  • stolzy
    replied
    Anybody there?

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  • stolzy
    started a topic Why does it crash all the time?

    Why does it crash all the time?

    Just that.

    ACDSee 5/ 5.1.1130
    Mac OS 10.13.6

    Crashes at least every day sometimes 4-6 times.
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