Announcement

Collapse
No announcement yet.

Keeps asking for registration number

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Keeps asking for registration number

    I installed my purchased ACDsee 17 on a new Windows 10 PC. Now whenever I open the program 2-3 time is tells me that your license has been used too often and either buy a license key or input license number. I can see the number is still showing so I just have to hit the ok button and then it tells me I'm registered. Any ideas how to stop this? I uninstalled it and then reinstalled it as administrator but that didn't help. It is becoming annoying.

  • #2
    Hi Carol,

    Sorry for the inconvenience this may have caused.

    I've just sent you a support ticket to learn more about your account and ordering information. After that, I can provide you with replacement of ACDSee 17 code if needed.



    Thanks
    James

    ACD Customer Care Team


    Comment


    • #3
      Thank you , James.

      Comment

      Working...
      X