Announcement

Collapse
No announcement yet.

Too Many Licence Use

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Too Many Licence Use

    Hi All

    I changed my laptop and on the new one I had to install the OS and ACDSee 3 times (I change from Home ED to PRO)

    After that I moved my photo from old PC to the new one

    Now every time I try to add the map pane I reach a licence error (but now I have only one computer)

    Thanks
    Sarah

  • #2
    Hi Sarah,

    If you have Photo Studio 2020, you can deactivate your previous installs from the acdID User Portal: https://acdid.acdsee.com/login

    Otherwise, I would recommend that you contact Customer Care here: https://www.acdsee.com/en/support/form/

    Thanks,
    Tristan H.
    ACD Sys

    Comment

    Working...
    X