User Profile

[david@acd]

Hi Dgriff,

Thank you for your feedback and welcome to the Forum.
Currently, it's not possible to tag or rate an image from within the...

[david@acd]

Hi stolzy,

Thank you for your feedback.
Could you share your steps that lead up to the crash? With more detail, I can work with the...

[david@acd]

Hi iPa,

Thank you for your feedback. Currently, there's no way to save custom crop dimensions.
I will review this issue with the product...

[david@acd]

Hello iPa,

Thank you for your feedback. I confirm I can reproduce the issue. The issue has been logged in our internal bug tracking system...

[david@acd]

Hi smashed avocado,

Thank you for your feedback.
I confirm I'm able to reproduce this issue if I've previously clicked in the Search...

[david@acd]

Hi Tahunga,

When you select the file, the "Name" and "Located In" fields in the Properties pane indicates where ACDSee...

[david@acd]

Hi Tahunga,

Thank you for your report.
Can you confirm that the file exists on your filesystem?
The behaviour you're describing...

[david@acd]

Hi womfromhome,

I believe the cause of the issue is a bug in the database conversion process in the case where the non-local volume is disconnected...

[david@acd]

Hi nxnw,

Thank you for your feedback.

Currently, it's not possible to transfer ACDSee Keywords to IPTC Keywords in a way that...

[david@acd]

Hi Tahunga,

Thank you for the feedback. Note the Calendar is based on the EXIF Date Time Original value of an image. For example, selecting...

[david@acd]

Hi Tahunga,

Thank you for the feedback. Some questions:

1) Did you import/restore your database from a previous version?...

[david@acd]

Hi Tahunga,

Thank you for the report. May I ask some questions:

1) Do other operations work with those files? For example, can...

[david@acd]

Hi fharald8344,

Thank you for the feedback. This issue has been logged in our internal bug tracking system and I will review with the product...

[david@acd]

Hi fharald8344,

I apologize we were not able to fix this issue in ACDSee Mac 6.
I will review again with the product team.
...

[david@acd]

Hi bgraham77,

Thank you for your post. Unfortunately I'm not familiar with the Picasa timeline. Could you provide more detail about what...

[david@acd]

Hi womfromhome and yatyas,

Thank you for the feedback.

I confirm the issues you mention occur in V6 if the non-local volume...

[david@acd]

Hi jkristia,

ACDSee on Mac and Windows cannot share the same database.

Regards,
David

[david@acd]

Hello,

ACDSee does not support multiple clients connecting to the same database. And Mac and Windows ACDSee databases are not compatible...