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Hi Sugarman,

Thank you for the additional details.



Can you copy these messages into a text file and attach here?...

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Hi ahg123,

Thanks for your detailed reply. I'm still not able to reproduce the issue but I do have a few more ideas. I've sent you a private...

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Hi Sugarman,

May I ask some questions:
1) Please describe your exact steps. For example, which mode are you in when you save as? Are...

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Hi grcolts,

Yes, Photo Studio 7 Mac will work with the new M1 Macs.
To transfer your labels, keywords etc, one option is to embed this...

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Hi smashed avocado,

ACDSee Mac supports displaying .afphoto thumbnails. It just requires that Affinity Photo is installed on the same machine....

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Hi smashed avocado,

Here's a way to share to Mail.app using the External Editors feature:

1) In Tools menu, External Editors...

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Hi ahg123,

Thanks for the reply. I've tried to reproduce the disappearing metadata issue using the info you've provided, including using...

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Hi ahg123,

Thanks for this report and sorry to hear you're experiencing this issue. May I ask some questions:

1) What's the...

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Hi Bruce,

Thanks for this report. I confirm I'm able to reproduce the issue. As you mention, this is a temporary display issue and the workaround...

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Hi KaijuKr8tv,

Thank you for the feedback. Would you be able to provide a sample dummy file that has keywords written by Excire? I'd like...