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[Tristan H]

Hi sfriedman39,

If the mouse lag only occurs while in Manage mode, then Face Detection could be responsible. You can try disabling it in...

[Tristan H]

Hi StuartT,

Is it possible that you have a period character in the template you are using to rename your files? If so, please try removing...

[Tristan H]

Hi btravis,

After correcting a few of the errors, please try going to Tools > Options > Face Detection, and click Rerun Recognition....

[Tristan H]

In addition, you can try selecting some files with this issue, closing the Properties pane, and select Tools > Metadata > Rebuild Thumbnails and...

[Tristan H]

Hi Gifo,

When you say that Ultimate 2020 doesn't see EXIF data, do you mean that in the Properties pane, Metadata tab, the EXIF and Maker...

[Tristan H]

Hi rme54,

This is just a hunch, but could you please try opening Tools > Database > Quarantine Files, and see if the file is listed...

[Tristan H]

Hi jkristia,

Unfortunately it is not possible to compare files of two different file formats. When set to Exact duplicate, the files must...