User Profile

[Tristan H]

Hi,

I just tried a test with JPGs, NEFs, and CR3s with embedded ACDSee Categories, Keywords, and Collections, and found that in Ultimate...

[Tristan H]

Hi mattgod69,

Please have a look at this article from our support center: https://support.acdsee.com/en/suppor...articles/60000...

[Tristan H]

Hi maliepro,

Thank you for the additional information about the copyright symbol in the file name. I can now reproduce the issue, and I've...

[Tristan H]

Hi user4711,

The Reset Zoom setting in Tools > Options > Display simply overrides the Zoom Lock in View mode. To maintain the zoom...

[Tristan H]

Hi maliepro,

I'm sorry to hear that you are experiencing this issue. I have tried to reproduce the issue myself, both with a watermark alone...

[Tristan H]

Hi d-evolve,

I just want to confirm, did you use Tools > Database > Convert Database in 2021, and convert your 2020 database for use...

[Tristan H]

Hi gaosan,

I think this article on our Customer Care knowledge base will help you: https://support.acdsee.com/en/support/solutions/artic...

[Tristan H]

Hi TimR,

I just tried it myself, and as far as I can tell, the option to set embed pending is working correctly. After enabling the option,...

[Tristan H]

Hi JohnSMurray,

What you need to do is convert your 2020 database for use in 2021. This will bring all database information into 2021, including...

[Tristan H]

Hi michaelw,

You can also use Tools > Database > Catalog Files to import Lightroom or Picasa face data. Within the Catalog Files dialog,...

[Tristan H]

Hi Stephan,

Quick Search doesn't currently support wildcard characters like *, so if you include that in a search term, you are searching...

[Tristan H]

Hi user4711,

Before doing any database work, I would always recommend that you make a backup of your database.

You can use Tools...