User Profile

[Tristan H]

Hi richieboo,

Unfortunately, Optimize Database and Database Maintenance don't currently support finding orphaned files and folders on network...

[Tristan H]

Hi richieboo,

Indexer will flag files and folders as orphans, but it won't delete any database records for them. We wouldn't want to have...

[Tristan H]

Hi helen_m_b,

I'm glad to hear you were able to get your keywords into your new copy of ACDSee!

To display metadata on thumbnails,...

[Tristan H]

Hi helen_m_b,

Just to confirm, are you using Tools > Database > Catalog Files (or right clicking a folder and selecting Catalog Files)?...

[Tristan H]

Hi Marty,

Just adding to what LV_Bill has said, all changes made in Develop mode should be non-destructive. If exposure or other changes...

[Tristan H]

Hi Peho,

Thank you for reporting this issue, and for the samples. I will pass the issue on to our development team.

Unfortunately,...

[Tristan H]

Hi Jay,

By menu bar, do you mean the File/View/Help/etc. menus in the top left, or the mode switch toolbar in the top right?

...

[Tristan H]

Hi RichardHC,

I'm sorry to hear that you have been having this issue. So far I have been unable to reproduce it. I'd like to ask for some...

[Tristan H]

Hi rajesh,

I believe that the GoPro 7 Black uses HEVC/h.265 encoding for 4k 60fps video. What version and what edition of ACDSee are you...

[Tristan H]

Hi webaschtl,

My first guess is that you are running Windows 10 N. This is a special distribution of Windows made to comply with EU antitrust...