entering EDIT mode from MANAGE mode for a picture - picture not displayed

[Klaus2014]

hi, after having installed ACDSee Ultimate 2023 on my desktop with 32Gbyte RAM, it works. I.e. pictures are all visible within EDIT mode, which was not...

[Klaus2014]

Greyfox

thanks for checking. Right, firmware was updated from 3.01 to 3.10 on 27th of February. Have tried with pictures taken before that...

[Klaus2014]

thanks. have opened a ticket. But could not upload an example file. 15Mb is the limit. will check whether I can send them a wetransfer link...

[Klaus2014]

just created a wetransfer account. Here is the link https://we.tl/t-AEKDPTpEOF...

[Klaus2014]

ok. is there a place, web site, where I can report BUGs to ACDSee systems? thanks
After placing 520 Euros, 770 Canadian Dollars, to ACDSee since...

[Klaus2014]

No, as well when selecting 'Raw + fine' - nothing displayed in edit mode. Only when selecting 'crop' or 'Light EQ' (just tested those two, not all possibilities),...

[Klaus2014]

No, no raw file used. Just 'jpeg fine* ', i.e. the star says quality before quantity. Will check without the *
Started to think about the size of...

[Klaus2014]

after having installed ACDSee Ultimate 2023 and starting it in manage mode, I selected one picture to 'edit' it. In EDIT mode, the picture is not displayed...